FAQ

Submit a brief enquiry through the contact or specialist review form. A coordinator will explain the next steps and the designated route for any medical records.

Ask the hospital for discharge instructions, reports, a follow-up schedule and contact arrangements. Global 360 Care can help coordinate communication; ongoing medical care should be discussed with the treating clinicians.

Ask the clinical team to explain the new findings, recommendations, alternatives and revised costs before consenting to changes.

No. The hospital assesses whether it can accept the case and which options are appropriate. Treatment suitability and outcomes cannot be guaranteed by a coordination service.

The hospital must estimate the stay for the proposed assessment or care. Further tests, recovery needs or changes in treatment can alter the duration.

Ask which assistance is included in your coordination arrangement. We can help clarify hospital document requirements and agreed travel preparation. Entry approval and airline decisions remain with the relevant authorities and providers.

Tell us your companion needs during planning. Confirm their entry documents, accommodation, meals and costs before making bookings.

The hospital’s international patient materials describe halal meal options and a prayer room. Confirm current availability and any applicable charges for your planned admission.

Urdu interpretation is not confirmed in the hospital materials provided to us. Tell us your needs so the available language arrangements and charges can be checked before you book.

There is no single price for all patients. Request a case-specific hospital estimate and check travel, accommodation, companion and coordination charges separately.

Timing depends on the records, type of review and specialist availability. Our team will confirm the current estimate. An initial response may ask for more information.

Ask our team to confirm the current fee, if any, for the requested review or consultation. Do not assume every type of assessment is free.

Yes. A family member can ask about the process. Medical record submission requires the relevant patient permission or representative authorisation.

Requirements vary. The hospital may request diagnosis summaries, pathology reports, imaging reports and scan files, previous treatment records and a medication list. Ask for the list relevant to your case.

You can enquire about a record-based review or consultation. The hospital confirms the format, required records, availability and fees. A preliminary view may need further examination or tests.

Yes. You can start with a remote enquiry from any city in Pakistan. Our coordinator will explain the available communication options and what is required next.

Our initial oncology partnership is with Chongqing Hygeia Hospital in Chongqing, China. Visit our partner hospital page to learn about the relationship and visit planning questions.

Global 360 Care is a patient coordination service. The treating hospital and clinicians provide assessment, diagnosis, treatment recommendations and medical care.

We help patients across Pakistan coordinate oncology enquiries at Chongqing Hygeia Hospital in China. Our role includes organising requested information, hospital communication and agreed practical arrangements.

It means travelling to another country for oncology assessment or treatment. Planning can include hospital review, appointments, travel, accommodation and follow-up. Global 360 Care helps coordinate enquiries for patients in Pakistan considering care in China.