Effective date: [Date]
These terms describe use of global360care.com and coordination enquiries with Global 360 Care, operated by [legal operator]. Specific paid services are also subject to the written scope and terms provided before booking.
Our Service
Global 360 Care coordinates enquiries, hospital communication and the practical services stated in your agreed arrangement. We do not provide clinical diagnosis or treatment. Medical care is delivered by the treating hospital and clinicians.
Enquiries and Hospital Review
Submitting an enquiry does not confirm an appointment, acceptance for treatment or eligibility for a particular procedure. Hospital review may require additional records, consultation or investigation. Provide accurate information and obtain appropriate permission if acting for another person.
Quotations and Payments
Before agreeing to a paid service, review the written scope, fees, currency, payment recipient, inclusions and exclusions. Hospital estimates may change after assessment. The applicable cancellation and refund terms are [confirmed policy or booking document reference].
Travel and Third Party Services
Confirm current travel requirements through the appropriate official channels. Airlines, accommodation providers and the hospital may have separate terms. Only the arrangements specifically confirmed in writing form part of your coordination service.
Medical Decisions
Discuss medical choices, risks and expected outcomes with the treating clinicians. Global 360 Care does not guarantee hospital acceptance, a particular treatment result, visa approval or third party availability.
Questions and Complaints
Contact [verified service email and phone] about a coordination concern. Clinical concerns should also be raised with the treating hospital through its confirmed contact process. [Insert the actual complaint handling process and any agreed dispute provisions.]